Contact

New York is covered by 2 separate notification centers

Be sure to contact the correct Notification Center, according to the location of your project:

New York 811 – For 5 Boroughs of NYC and all of LI

For NYC and LI markout questions and general inquires, contact us below.

Dig Safely New York – For the rest of New York

For upstate location markouts and info, please visit DigSafelyNewYork.com

Please note that we observe the following legal holidays. We will still take calls and requests on these days, but no lines will be marked:

  • New Year’s Day
  • Martin Luther King Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving Day
  • Christmas Day

New York 811, Inc., 60 Knickerbocker Ave. Bohemia, New York 11716
Office: 631-778-8111  Email: [email protected]

*Please note: emailing New York 811 does NOT get your excavation area marked. You must still call 811 or click here for ITIC online submission to have a notice of excavation and a ticket issued. We CAN NOT process a mark out request from the email address*

Contact Us 24 Hours a Day, 365 Days a Year:

To submit an excavation or digging request, call 811 anytime. Homeowners can also call 811, the national call before you dig number. To share a comment, question or concern, or for general information, call 1-800-524-7603.

You MUST CALL 811 or (800) 272-4480 or submit an online ticket submission through ITIC for markout requests in NYC or LI.

*GENERAL INQUIRES ONLY*





    (Required) I acknowledge that contacting 811 through this form does not constitute a legal requirement of notice of excavation. I understand that this form submission is for general inquires only.

    You MUST CALL 811 or (800) 272-4480 or submit an online ticket submission through ITIC for markout requests in NYC or LI.