Skip to content

Membership

Become a Member

By law, companies that own or operate underground utility lines must join one of the two one call centers in the state of New York (New York 811 and UDIG NY).

New York 811 offers two membership options: participating members (e.g. utility companies, municipalities and others whose mission is to help protect New York City and Long Island’s underground infrastructure) and sustaining members (those companies that do not own or operate underground utilities but are still interested in damage prevention).

Members meet annually to discuss relevant issues and concerns, outreach initiatives, damage prevention, safe digging and other matters. Many are also involved in our NY811 CGA Regional Partner Committee.

Annual Report

To request a copy contact Michael McMahon board president at [email protected]

NY811 CGA Regional Partner Committee

Established to enhance relationships between excavators, utility companies, locate services and New York 811. Click here for more information.

Promotional Items

New York 811 offers several safe digging promotional items for member use. For more information, contact one of our damage prevention liaisons.

Liaisons

Charged with promoting safe digging throughout our region, making educational presentations to various groups and organizations and those found in violation of our Non-Compliance Reporting Program. Both are available for member needs. Click here for more information.

Member Options

To meet the differing needs of our members, New York 811 offers the following options:

Participating members

Utility companies (e.g. water, sewer, telecommunications and natural gas), municipalities and others with a stake in protecting New York City and Long Island’s underground infrastructure.

Participating member benefits include:
  • Meets compliance requirements of New York State Code Rule 753 (i.e. All owners of underground facilities must be a member of one of the two one call centers in the state.)
  • Receive unlimited, around-the-clock access to skilled customer service representatives with state-of-the-art mapping technology
  • Map your own service areas online 24 hours a day, 7 days a week, via ITIC
  • Receive timely excavation notices with customized routing options
  • Electronic and voice-recorded data stored for your legal protection
  • Participate in New York 811’s organizational direction and strategy
  • Annual member meeting to discuss relevant issues and concerns, outreach initiatives, damage prevention, safe digging and other matters
  • Opportunity to the NY811 CGA Regional Partner Committee
  • Order New York 811 promotional materials
  • Damage prevention liaisons available for member needs

Sustaining members

Those who do not own underground facilities but have an interest in damage prevention.

Sustaining member benefits:
  • Network with underground facility owners and operators throughout New York City and Long Island
  • Annual member meeting to discuss relevant issues and concerns, outreach initiatives, damage prevention, safe digging and other matters
  • Play a role in keeping your community safe
New York 811

Non-Compliance Reporting Form

If you witness an alleged Code 753 violation, please fill in as much information as possible and submit to New York 811. Upon submission, New York 811 will forward your allegation to the NYS PSC. Additionally, New York 811 will forward this Non-Compliance Form to the Company committing the alleged infraction (less your contact information).

Tolerance Diagram

Exempt Member Packet 2023

Non-Exempt Member Packet 2023